TG HRMS · HR Help Desk
HR Help Desk Software — TG HRMS
Employees raise HR tickets that are routed, tracked and resolved within defined service levels.
- Categorised HR tickets
- Auto-routing to HR owners
- SLA tracking
- Knowledge base
Why TG HRMS
HR Help Desk that’s connected to your whole business
TG HRMS manages the full employee lifecycle — recruitment, onboarding, attendance, payroll, performance and exit — in one secure platform. Employees get a self-service app and an AI chatbot that answers HR questions instantly.
Explore TG HRMSPayroll & compliance
Accurate payroll with PF, ESI, PT, TDS, WPS and GOSI handled automatically.
Attendance & shifts
Biometric, geo-fenced mobile and face-recognition attendance with shift rosters.
Recruitment to onboarding
Job posting, interviews, offers and digital onboarding in one flow.
Performance
Goals, OKRs, continuous feedback and appraisal cycles linked to compensation.
Ask about HR help desk in plain language
Type a question and get the answer from your own data, with alerts when something needs attention. It works across every other TG HRMS module. The panel shows example questions with sample data.
Who is at risk of leaving in the sales team?
3 people show attrition signals: falling engagement scores, no leave taken in 6 months and pay below band. I suggest 1:1 check-ins.
Run payroll for October and flag anomalies
Payroll for 412 employees is ready. 4 anomalies flagged: 2 overtime spikes and 2 missing PAN numbers. Approve to proceed?
Capabilities
What you can do with HR Help Desk
Categorised HR tickets
Auto-routing to HR owners
SLA tracking
Knowledge base
Part of TG HRMS
Explore more TG HRMS modules
Timesheets
Capture time by project and task for billing, costing and productivity analysis.
Learn moreLeave Management
Configure any leave policy, automate accruals and give employees instant visibility of balances.
Learn moreShift Management
Plan rotating, split and night shifts, manage swaps and calculate shift allowances automatically.
Learn moreGood to know
HR Help Desk — frequently asked questions
What is HR Help Desk in TG HRMS?
Employees raise HR tickets that are routed, tracked and resolved within defined service levels.
What are the key features of TG HRMS HR Help Desk?
Key features include categorised HR tickets, Auto-routing to HR owners, SLA tracking and knowledge base.
Does HR Help Desk work with the rest of TG HRMS?
Yes. HR Help Desk shares one database with Timesheets, Leave Management and Shift Management and every other TG HRMS module, so data flows automatically without duplicate entry.
Can I get a demo of TG HRMS HR Help Desk?
Yes. Book a free consultation and a TechGlobal Technology specialist will show HR Help Desk configured for your business.
Free consultation
Get started with TG HRMS HR Help Desk
See how HR help desk works with your data and processes in a free, personalised demo.
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Call or WhatsApp +91 99674 70207
- Visit us
206 Vasudev Sky High CHS Ltd, Kanakia Road, Mira Road East